top of page

Shipping Policy

International orders may be subject to import taxes and/or customs duties by your country's customs department upon arrival. Note, KAKE is not responsible for any customs or duty fees, nor will be reimbursed. Please contact your local customs office for more information.

​

Due to the widespread of COVID-19 globally, we expect major international delivery delays due to insufficient air freight capacity and government restrictions. Carriers are still working actively to deliver but there may still be service impacts, please expect delays when shipping internationally.

 

These are estimated transit times given to us by USPS however, they are not guaranteed. Orders typically arrive as scheduled, KAKE is not responsible for shipping deliveries/delays due to customs or transfers from USPS to the local carriers in your country, and delays once the package leaves the U.S.

​

Selected Countries are excluded from free shipping. Priority Mail Express is available for these countries.

​

Most in-stock items ship within 24-48 hours of ordering; however, during special events order processing can take 5-7 business days. When your order ships, you’ll get an email with a tracking link. Tracking information can take 24-48 hours to update.

​

*Please keep in mind we are not responsible for lost, stolen, misplaced or delayed shipments. Customers will need to open a case with USPS to open an investigation.

​

For domestic orders we offer FREE Standard shipping at $50.

​

Please note that we do not ship on Saturdays, Sundays or US nationally observed holidays.

​

ESTIMATED DAY OF DELIVERY – US ORDERS

​

PLACED ORDER ON:                  STANDARD SHIPPING CALCULATED AT CHECK OUT:

Sunday                                                     5-7 Business Days

Monday, by 2 pm ET                         5-7 Business Days

Wednesday, by 2 pm ET                 5-7 Business Days

Thursday, by 2 pm ET                      5-7 Business Days

Friday, by 2 pm ET                             5-7 Business Days

Saturday                                                 5-7 Business Days

   

The above timelines for Standard shipping apply to the 48 contiguous states only:

  • Orders shipped to Hawaii and Alaska on Standard shipping have an estimated 5-10 business day delivery period.

  • Orders shipped to Military Bases or to Puerto Rico have an estimated 10-15 business day delivery period. 

 

​

INTERNATIONAL SHIPPING

​

International orders ship via USPS or Fedex with a 10-14 business day delivery period from the time of shipment. 

​

If you are outside the U.S. and choose USPS as your shipping method, remember that your order stops tracking after the package leaves the U.S. and may indicate a delivered status at that time.

bottom of page